Service Agreements
Ensure peak performance and avoid downtime throughout the life of your instrument.
Your lab, like so many others may be asked to maintain or even improve performance and quality with the same or fewer resources. Our service agreements, provided through Leica Biosystems Certified Field Service Engineers, deliver performance, predictability, fixed cost of operation, priority service for your lab and peace of mind to you.
Agreement options through LBS can include:
| Service Agreement Options |
Leica Biosystems Service |
Others |
|---|---|---|
| Priority Scheduling ensures optimal service response time | ||
| Extend the life of your instrument with a Custom Preventive Maintenance Schedule1 | ||
| Factory Reliability Updates as they occur provides peace of mind that you are running on the latest upgrades | ||
| Leica Certified Remote Expert Technical Support to expedite return to service | ||
| Using only genuine Leica replacement parts provides confidence that components are compatible with your equipment and that your device will continue to perform according to factory specifications | ||
| Onsite Certified Engineers trained under the same engineering team that designed your equipment | ||
| Fixed Pricing protects you from costly repairs including Time & Travel |
There is no substitute for
Leica Biosystems Certified Service
Share your needs with us today so we can provide you with a no obligation quote for the right service agreement for your situation.
Multi-year and multi-instrument agreements are available and are a great way to save money.
1Leica Biosystems & North Central Instruments are the Leica Biosystems Authorized Service Providers in USA/Canada, for selected products.